Last updated: 4 November 2026
These Terms of Service govern the pest control, cleaning and allied services provided by PCCS India (Pest Control & Cleaning Services), TC 7/1996, Temple View, Neyyar Dam Road, near Asianet Office, Edapazhanji, Thiruvananthapuram, Kerala 695006. By booking a service with us, you agree to these terms.
1. Services we provide
PCCS India provides pest control, termite treatment, rodent and mosquito control, deep cleaning, sanitisation, disinfection, waterproofing, painting and renovation services for residential, commercial and industrial premises across Kerala and in Nagercoil.
2. Quotations and booking
- Quotations are provided after an inspection or after you describe the premises and the problem to us. A quotation is an estimate based on the information available at that time.
- If the actual size of the premises or the extent of the infestation differs materially from what was described, we will inform you before starting work and agree a revised price with you.
- A booking is confirmed when we agree a date and time with you by phone, WhatsApp, email or in writing.
3. Charges and payment
- Charges depend on the service, the size of the premises, the treatment method and the level of infestation.
- Payment terms are stated in your quotation or invoice. Unless agreed otherwise, payment is due on completion of the service.
- GST is charged where applicable and a tax invoice is issued on request.
4. Access and preparation
You agree to give our technicians safe and reasonable access to the premises at the agreed time, and to carry out any preparation we ask for in advance, such as clearing kitchen shelves, covering aquariums, or moving furniture away from walls. If access is not available at the agreed time, a revisit charge may apply.
5. Safety
- We use government-approved products and apply them according to label instructions.
- You must tell us in advance about pregnancy, infants, elderly or ill occupants, pets, aquariums, or any allergies or respiratory conditions in the household, so that we can select an appropriate treatment.
- You agree to follow the re-entry, ventilation and cleaning instructions our technician gives you after treatment.
6. Warranty and re-treatment
Where a warranty or re-treatment period is offered, it is stated in your quotation or invoice. A warranty applies only to the specific pest and the specific areas treated, and is valid only if the aftercare instructions have been followed. Warranty does not cover new infestations introduced after treatment, structural issues, or damage caused by other parties.
7. Cancellation and rescheduling
Please give us at least 24 hours’ notice to cancel or reschedule an appointment. We may charge for a visit cancelled at short notice or for a wasted visit where access was not provided.
8. Liability
We take reasonable care of your property. We are not liable for pre-existing damage, for damage to items you were asked to move or protect and did not, or for indirect or consequential loss. Nothing in these terms limits liability that cannot be limited under applicable law.
9. Complaints
If you are not satisfied with a service, contact us within 7 days on 0471-2353735 or at info@pccsindia.com and we will investigate and respond.
10. Governing law
These terms are governed by the laws of India, and the courts at Thiruvananthapuram, Kerala have jurisdiction.
11. Changes to these terms
We may update these terms from time to time. The version published on this page at the time of your booking is the version that applies.
Contact
PCCS India, TC 7/1996, Temple View, Neyyar Dam Road, near Asianet Office, Edapazhanji, Thiruvananthapuram, Kerala 695006
Phone: 0471-2353735 | Mobile: 81138 50599
Email: info@pccsindia.com